Privacy Policy
Last updated: March 17, 2026
Search Chinese Roots (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
Information We Collect
When you submit a genealogy research request, we collect:
- Personal identification: Your name and email address
- Family information: Names, approximate birth/death dates, birthplaces, and other genealogical details about your ancestors
- Communication records: Messages and correspondence related to your research request
How We Use Your Information
All information you provide is used solely for the purpose of genealogy research on your behalf. Specifically, we use your information to:
- Process and respond to your genealogy research request
- Communicate research progress and findings with you
- Assign your request to an appropriate volunteer researcher
How We Protect Your Information
We take the security of your personal information seriously. Your data is:
- Stored securely on our website servers
- Accessible only to authorised volunteer researchers assigned to your case
- Never sold, rented, or shared with third parties for commercial purposes
- Never used for marketing or promotional purposes without your consent
Data Retention
We retain your genealogical research information for as long as necessary to complete your request and for a reasonable period afterwards in case of follow-up queries. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for processing at any time
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: